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Mail-In Repair Service Instructions

If you would like to order one of our professional mail-in repair services, please navigate to the service page of your choice, follow instructions on that page to add it to your shopping cart, and complete the checkout process.

The remaining steps are as simple as 1, 2 3:

1. Package up your game(s), system(s) or controller(s) and mail to the address listed below (note you are responsible for shipping charges):

Retro Video Game Repair
6104 Westgate Rd Suite 130
Raleigh, NC 27617-4619

2. We will notify you when we receive your item(s), when we complete your repair, and when we ship your item(s) back to you (note: you will pay for return shipping in the checkout process).

3. Receive your items in 1-2 weeks from the date of your original order, and happy gaming!

If you have any questions or concerns about a repair service, please use the contact us link under our support page.