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Used Item Cleaning & Refurbishing Guarantee

At Retro Video Game Repair, we strive to provide products and services to our customers that we, ourselves, would be happy receiving. With that in mind, when we founded the Company, we decided to do things a little differently than our competition:

"At Retro Video Game Repair... we have dedicated ourselves to the mission of revitalizing classic gaming... we will clean, refurbish and thoroughly test every used system, game and accessory before it leaves our store. It does come at a price; a price that by-in-large we bear ourselves entirely without passing on to our customers. However, we feel it is a worthwhile venture both for the happiness of our customers, and the longevity of classic gaming."

Instead of acting as a middle man simply buying and selling used systems, games and equipment, we have dedicated ourselves to the mission of revitalizing classic gaming. What this means is that we will clean, refurbish and thoroughly test every used system, game and accessory before it leaves our store. 

If you know classic gaming (NES, SNES, N64 and SEGA Genesis in our book), then you know these systems and games were well made. However, 20+ years is going to take a toll on anything. Fortunately most of these items only need a little care to continue to work almost as well, if not as well, as they did the first day off the shelf. We are committing to providing that care.

The fine print (it is actually the same size in case that is confusing):

Many of the items we sell are 20+ years old. Many of these items ceased manufacturing over 10+ years ago. This means certain cosmetic defects cannot be resolved without cannibalizing parts from another item. In some cases, if the cosmetic defect is minor (a small chip in an inconspicuous place, or minor plastic discoloration), we will refurbish the working parts, clean and test the item and sell it with the minor defect. If the defect is major, we will typically either clearly state so on the product page and sell at a discount, or we will cannibalize a part from another item and refurbish to like new condition.

We hope our customers value our cleaning and refurbishing guarantee. It does come at a price; a price that by-in-large we bear ourselves entirely without passing on to our customers. However, we feel it is a worthwhile venture both for the happiness of our customers, and the longevity of classic gaming.

Happy gaming!